Fitness equipment Direct
Elite Jumps
Growing traffic, a 1.8% conversion rate, and a one-and-done customer base.
- UX/UI Design
- CRO
- Retention
- Increase in average order value
- 38% in 4 months
- Increase in 6-month revenue
- 127%
- Increase in returning customer rate
- 64%
Every figure above is scoped to Elite Jumps and measured against Elite Jumps’s own baseline. The Ecommerce Gap is the distance between the demand a CPG or retail brand creates and the revenue it actually captures online: the sales you have already earned in the market that end up with marketplaces, resellers, and competitors instead of with you.
Post-Purchase Repeat Engine
Elite Jumps had product-market fit and traffic that kept growing. The problem was a 1.8% CVR and a one-and-done customer base. The analysis flagged a complete absence of post-purchase architecture and a PDP that buried social proof below the fold.
The fix list ran in priority order: PDP rebuild, bundle merchandising, post-purchase flow, then SMS lifecycle. AOV and returning rate moved within 8 weeks.
All case studies“They told us where the gap was before we hired them. We hired them anyway because they were right.”
Your Ecommerce Gap has a number too.
Run the free Ecommerce Gap self-audit, the same first step Elite Jumps took.