Fitness equipment Direct
Elite Jumps
Growing traffic, a 1.8% conversion rate, and a one-and-done customer base.
- UX/UI Design
- CRO
- Retention
- Increase in average order value
- 38% in 4 months
- Increase in 6-month revenue
- 127%
- Increase in returning customer rate
- 64%
Every figure above is scoped to Elite Jumps and measured against Elite Jumps’s own baseline. The Ecommerce Gap is the distance between what a brand sells in retail stores like Walmart, Costco and Target and what it sells online. The bigger it is, the more demand the shelf creates that never turns into online revenue.
Post-Purchase Repeat Engine
Elite Jumps had product-market fit and traffic that kept growing. The problem was a 1.8% CVR and a one-and-done customer base. The analysis flagged a complete absence of post-purchase architecture and a PDP that buried social proof below the fold.
The fix list ran in priority order: PDP rebuild, bundle merchandising, post-purchase flow, then SMS lifecycle. AOV and returning rate moved within 8 weeks.
All case studies“They told us where the gap was before we hired them. We hired them anyway because they were right.”
Your Ecommerce Gap has a number too.
Run the free Ecommerce Gap self-audit, the same first step Elite Jumps took.